FAQ
1. When was CraftHome established?
Craft Home was launched in 2022 with one goal in mind:
To offer everything your home needs — in one place.
2. What kind of products do you offer?
At Craft Home, we specialize in a wide range of houseware essentials — including items for your kitchen, bathroom, living spaces, and more. Every product is carefully selected to ensure great quality, modern style, and affordable pricing that suits every home.
3. Do you offer delivery?
Yes! We deliver all over Egypt. Delivery fees and timing depend on your location, and we usually ship within 1–3 business days.
4. What if I receive a damaged item?
If your order arrives damaged, please contact us within 48 hours of receiving it. We’ll arrange for a replacement or refund as soon as possible.
5. Can I return or exchange a product?
Yes, but returns and exchanges are only accepted at the time of delivery with the same courier.
Customers are responsible for the delivery fees in both directions. Please check the item before accepting it.
6. How can I contact customer support?
We're here to help!
📞 Phone:
📱 You can also reach us through our social media pages.
7. Do you have a physical store?
Yes, our store is in Madinaty (Block 1, Craft Zone)
8. What makes Craft Home different?
We’re proud to be known for our high-quality products, affordable prices, and a simple promise:
Everything your home needs — all in one place.